Sales & CRM
The whole customer lifecycle, from prospect to payment.
Customers & contactsLeads & opportunitiesQuotesSales ordersContractsInvoicesSales channelsMargin tracking
ERP & Operations, Built Around Your Business
Built-N-AI implements and customizes Dolibarr ERP & CRM, so sales, purchasing, receiving, inventory, production, fulfillment, accounting, returns and support run in one connected system, without forcing your company into someone else’s process.
Powered by Dolibarr. Customized by Built-N-AI.
One operational platform
AI · Automation · Integrations · Custom workflows
A complete ERP foundation
Dolibarr is modular. Turn on what you need, leave the rest off.
The whole customer lifecycle, from prospect to payment.
Customers & contactsLeads & opportunitiesQuotesSales ordersContractsInvoicesSales channelsMargin tracking
Purchasing tied directly to inventory and operations.
SuppliersSupplier pricingPurchase ordersReceivingVendor invoicesPaymentsReturns to vendor
Know what you have, where it is and how it is moving.
Multi-warehouseStock movementsLots & serialsBarcodesBin locationsTransfersPickingVariants
From basic inventory to operational execution.
Bills of materialManufacturing ordersWork ordersDisassemblyRepairQuality controlTechnician workflows
Sales orders connected to the warehouse floor and the carrier.
Pick ticketsPackingCarrier integrationShipping labelsTrackingDrop shippingDelivery status
Financial activity tied to the transactions that create it.
ReceivablesPayablesCredit notesBankingTaxesGeneral ledgerDouble-entryReporting via Apache Superset
Information attached to the transaction it belongs to.
Document managementGenerated documentsTags & categoriesAgendaProjectsHelp desk & tickets
Custom operations modules
Instead of spreadsheets and side systems around the ERP, we extend the ERP itself. These are built, running and yours on day one.
Photograph a unit once. AI identifies the product, returns part number, specs, marketplace title, UPC and price with a confidence score, then creates the product record and purchase order line. Case study →
Scan the first barcode and auto-sequence the rest of the PO with labels printing as you go, or upload a spreadsheet and receive the whole PO with no scanning. Case study →
Paperless pick tickets, wave picking bin to bin, FIFO picking, tote-based order control and Pass/Fail QC. A missing item moves to a suspense account until found. Every order is visible from picking queue to picked, QC, boxing and shipped. Case study →
Barcode-driven cycle counting that compares every scan to the ERP and reconciles on the spot, down to the individual bin. Case study →
Researches, validates and confidence-scores product attributes, then pushes updates to marketplace listings the same day. Case study →
A packed order ships in one touch: label bought and printed, tracking written back to the order, best-rate selection with carrier override on the fly.
Amazon and eBay orders are created in the ERP automatically by API, in real time, 24 hours a day.
Inspection, testing and technician workflows, with advanced work orders beyond basic manufacturing orders.
Customer returns and vendor returns and credits handled inside the ERP.
Product, lot and variant data mapped to DYMO labels, photos captured in the browser and attached to the process, and real-time user alerts.
Sales channel management and marketplace reconciliation so channel activity ties back to the ERP.
The difference is the architecture
Many ERPs get trapped on an old version because years of changes were made directly to the source code. We designed around that from the start. Every custom capability is its own module. The single core change in our build is a logged fix for a Dolibarr defect, isolated so it can be removed when Dolibarr corrects it.
Customize the business layer. Protect the ERP core. Keep the upgrade path open.
ERP + AI + automation
AI is part of the operating process, not a separate chatbot.
Identifying product, enriching data and preparing purchase orders.
Orders, labels, tracking and status moving on their own.
Confidence scores and validation before anything posts.
APIs, web services and webhooks. In production today: EasyPost, Rithum, eBay, Amazon and Apache Superset.
See it in action
Scan a barcode, add 3–4 photos and pick a bin. AI identifies the item and fills in the title, manufacturer, UPC, condition and pricing. One click creates the part number, PO and receipt, and the item is in stock.
Simplified rendering of DockSnap. Screens are restyled for clarity. Product data and results come from a real receiving transaction in our Dolibarr ERP. Identification typically takes 15–30 seconds; part, PO and receipt creation takes about 1 minute for a single line.
How Dolibarr compares
We score Odoo, Acumatica and NetSuite against Dolibarr on the same 66 features. Here are the ones buyers ask about most. Pick a matchup below for the full one-to-one comparison, or see all four side by side on all 66 features.
| Feature | Dolibarr | Odoo | Acumatica | NetSuite |
|---|---|---|---|---|
| Free software license | ✓ Included | Not available | Not available | Not available |
| Unlimited users | ✓ Included | Not available | ✓ Included | Not available |
| Published pricing | ✓ Included | ✓ Included | Not available | Not available |
| Full source code access | ✓ Included | Partial | Not available | Not available |
| Run on your own server | ✓ Included | Add-on, extra cost | ✓ Included | Not available |
| Multi-company / intercompany | Not available | Add-on, extra cost | Add-on, extra cost | Available, cost not published |
| Barcodes / labels | ✓ Included | ✓ Included | Add-on, extra cost | Available, cost not published |
| Bin locations | Built-N-AI module | ✓ Included | Add-on, extra cost | Add-on, extra cost |
| Picking | Built-N-AI module | ✓ Included | Add-on, extra cost | Add-on, extra cost |
| Quality control | Built-N-AI module | ✓ Included | Not verified | Add-on, extra cost |
| Returns (RMA / RTV) | Built-N-AI module | ✓ Included | Not verified | ✓ Included |
| AI assistant | ✓ Experimental | ✓ Included | ✓ Included | ✓ Included |
| AI agent connection (MCP server) | ✓ Experimental | Not verified | Not verified | ✓ Included |
| Features available, of 66 | 59 | 54 | 46 | 48 |
| Of those, paid add-ons | 0 | 4 | 16 | 14 |
Dolibarr counts include 6 Built-N-AI modules, marked separately from stock Dolibarr. Checked 9 October 2026; sources are listed on each comparison page.
Pricing and feature information is for general comparison only. It reflects our research as of 9 October 2026. Vendor prices, plans, editions and contract terms change often, and figures marked as estimates come from third parties, not the vendors. Built-N-AI does not guarantee the accuracy or completeness of this information and is not responsible for decisions made based on it. Always confirm current pricing, features and terms directly with the vendor before you buy.
Side by side
Two open-source ERPs. One stayed free; one charges per user for the apps an inventory business needs most.
Side by side
Unlimited users on both. One has no subscription; the other is priced by modules and transaction volume through resellers.
Side by side
The cloud ERP most distributors are quoted, against an open-source system with the warehouse modules already built.
Price protection
A subscription price is a starting point, not a promise. Here is what each vendor commits to at renewal, and what has already happened.
| Dolibarr | Odoo | Acumatica | NetSuite | |
|---|---|---|---|---|
| Price protection | No license fee to raise. Dolibarr is $0 under the GPL v3 or later, and the versions you already run cannot be repriced or taken back. | No published cap on renewal prices. The first-year discount applies for 12 months, on the initial users ordered only. | Renewal increases capped at 10% a year, per Acumatica’s April 2025 licensing guide. The cap excludes services and support, and first-year discounts do not carry into renewals. | No published cap. Renewals are priced at Oracle’s then-current pricing unless your contract says otherwise. |
| Recent price increases | None. There is no license fee. | U.S. Custom plan list price up 31%, from $46.70 to $61.00 per user per month (between late December 2025 and January 2026). Custom plan up about 20% in Europe, announced 24 September 2026. Previous change: 2022. | No dated increase history published. | Licensing advisors report first renewals typically carry an uplift of about 10%. No dated list-price history published. |
Hosting, support and implementation can change in price on any system, Dolibarr included; this compares the software license. Sources: odoo.com pricing, Mediod Consulting, Skysize, Acumatica Licensing Guide, April 2025, Redress Compliance on NetSuite renewals. Checked 9 October 2026.
Pricing and feature information is for general comparison only. It reflects our research as of 9 October 2026. Vendor prices, plans, editions and contract terms change often, and figures marked as estimates come from third parties, not the vendors. Built-N-AI does not guarantee the accuracy or completeness of this information and is not responsible for decisions made based on it. Always confirm current pricing, features and terms directly with the vendor before you buy.
Why open source matters
We ran this system with 30 users. Here is what the same setup costs in licenses elsewhere, and what it cost us to build what you get on day one.
NetSuite
Mid-Market edition, 30 users, Advanced Inventory, WMS, Work Orders & Assemblies and Quality Management. Estimated; Oracle does not publish prices.
Dynamics 365 Business Central
30 Premium licenses at Microsoft’s published $110 per user per month, the edition that includes manufacturing and service management.
Odoo
30 users on the Custom plan at $49.00 per user per month, odoo.com’s yearly-billing rate for the first 12 months ($61.00 after), the plan required for custom modules.
Dolibarr with Built-N-AI
No license fees and no per-user fees. You pay for implementation, monthly support and your own hosting.
License and module fees only, for 30 users, as of October 2026. Excludes implementation, hosting, connectors and custom development on every system. NetSuite figures are third-party estimates (Houseblend, BrokenRubik). Business Central from Microsoft’s pricing page. Odoo from odoo.com’s pricing page. Development value is $200,000 in developer cost plus about 2,165 hours of our own time at $75 an hour.
Pricing and feature information is for general comparison only. It reflects our research as of 9 October 2026. Vendor prices, plans, editions and contract terms change often, and figures marked as estimates come from third parties, not the vendors. Built-N-AI does not guarantee the accuracy or completeness of this information and is not responsible for decisions made based on it. Always confirm current pricing, features and terms directly with the vendor before you buy.
Built for small and mid-market companies
For companies that have outgrown spreadsheets, disconnected apps or basic accounting software.
Distributors & wholesalersITAD companiesE-commerce & marketplace sellersRepair, depot & service partsLight manufacturingWarehousing & logistics
We do not start with software
How you sell, buy, receive, store and ship. Where people re-key data, where spreadsheets fill gaps and where mistakes happen. Then we use the lightest tool that solves each one.
Questions buyers ask
Dolibarr ERP CRM is free, open-source enterprise resource planning software, released under the GPL. Dolibarr software runs sales, purchasing, inventory, manufacturing, accounting and HR in one ERP system, with Dolibarr CRM covering prospects, opportunities and proposals, and it is extended with modules instead of changes to the core.
ERP stands for enterprise resource planning; that is the ERP meaning behind the acronym. What is an ERP system in practice? One system of record for buying, stocking, selling, shipping and accounting, replacing the separate ERP tools, apps and spreadsheets a growing company ends up re-keying between. Most ERP systems and ERP software solutions are sold per user per month; among ERP solutions, Dolibarr has no license fee.
A CRM manages customers, prospects and the sales pipeline. An ERP runs the operation behind the sale: purchasing, inventory, fulfillment, invoicing and accounting. Dolibarr includes both in one system, so a quote becomes an order, a shipment and an invoice without re-keying.
QuickBooks is considered a lightweight ERP. It handles accounting well, and many small businesses run on it. It also struggles with transaction volume: in our experience it could not handle 100 purchase orders or sales orders a day. Companies typically move to a full ERP such as Dolibarr when purchasing, warehouse, inventory and fulfillment need to run in the same system as the books.
Yes. Dolibarr ERP pricing is simple: the license is free at any user count, which makes it a free ERP for small business and midsize companies alike. Dolibarr cost comes from implementation, monthly support and your own hosting, not from the software.
Yes. Dolibarr inventory management covers multiple warehouses, stock movements, lot, batch and serial tracking and barcode support in the core. We ran it with more than 400,000 SKUs and up to 300 orders a day with no performance issues.
Yes. We ran a 30-user warehouse and inventory operation on it. Plan for two limits: Dolibarr multicompany is not native and needs an external module, and advanced warehouse execution, AI intake and marketplace integration come from modules, which is what we built.
Yes. Dolibarr manufacturing covers bills of materials (Dolibarr BOM) and manufacturing orders in the core, and our Quality Control & Tech Lab module adds inspection, testing, technician workflows and advanced work orders.
Twenty-six, running in production, with 1 core file changed. They include AI Advanced Intake, Single-Touch Bulk Receiving, Digital Warehouse Execution, Real-Time Inventory Reconciliation, AI Product Data & Marketplace Sync, EasyPost One-Touch Shipping, Rithum Marketplace Order Integration, Quality Control & Tech Lab, RMA and Return to Vendor, and Sales Channel Control.
Yes. Dolibarr e-commerce and marketplace orders run through the ERP in our build. Our Dolibarr ecommerce integration work is in production: Amazon and eBay orders are created in the ERP by API in real time through Rithum, product data is pushed to marketplace listings the same day, and channel activity reconciles back to the ERP.
About 1 month to go live given no new customization, access to your subject-matter experts and a clean data migration path. Pricing is confirmed after due diligence on scope and the state of your current system. What it costs →
Yes. We work with new implementations and with companies already running Dolibarr: support, fixes, upgrades, custom modules and integrations. Dolibarr implementation and support →
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License, real per-user cost, free-edition limits and upgrade path, side by side.
Already on an ERP?
How AI modules, research tools and warehouse workflows run on the ERP you already have.
Proof
Measured results from receiving, warehouse execution, inventory reconciliation and product data.
Your ERP should fit your business
Open-source foundation. Custom operations. Upgrade-safe architecture. AI-powered automation.